We are proud to be a part of the best parcel shop network!
What is DPD Pickup?
With DPD Pickup, customers can choose, at the point of sale, to have their order delivered to our store. Or, if they are not going to be at home for a delivery, an ‘in-flight’ option is now available through the text and email notifications, by which the delivery can be diverted to our store. Customers can also manage any returns via our store. DPD continues to innovate, and with many online shoppers using click-and-collect as a delivery option, DPD Pickup gives retailers another great option for their customers.
What do I need to bring with me when I collect my parcel?
In order for us to release the parcel, you must provide the DPD pickup pass or a utility bill and your driving licence or passport as photo ID. We will not accept any other form of photo ID. If you’re collecting a parcel on-behalf of a family member, you must share the same surname and provide us with your driving licence or passport. Under no circumstance will a parcel be released unless you have met DPD’s requirements.